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FAQ

Logistics and After-sales Service

When the order amount exceeds $38, we offer free shipping. Otherwise, the shipping fee is $6.89 for the United States, $7.86 for Europe, and $5 for Asia.

If you need your order to be delivered faster than the standard promised delivery date, we will provide other promised delivery dates for you to choose from. The expedited shipping fee will be determined according to the delivery date you select.

Delivery time depends on your location.

Ships within 1-2 working days after placing the order, and can be delivered within 3-10 days

We provide an 24-month warranty (free replacement for non-human-induced damage). There is a 30-day no-questions-asked return and exchange policy (the complete packaging needs to be retained).